How BBMD Advogados transformed its client service with WhatsApp automation_
Legal client service that is more efficient and transparent? BBMD Advogados made it happen. With SharkDev's support, the firm implemented a WhatsApp Smart Contact that keeps clients informed about their cases.
Smart ContactWhatsAppProactive messaging
Bertolini Bernardes Madeira & Dambros+3Kautomated conversations per month
Proactivenotifications on case progress
Auditablecommunication centralized in a single channel
Challenge
keeping clients informed efficiently.
Solution
Smart Contact with proactive messaging and centralized communication.
Today, the WhatsApp Smart Contact delivers:
- 3,000 automated conversations a month
- Proactive case notifications
- Centralized, auditable communication
- Happier, better-informed clients
Results
- over 3,000 conversations a month
- shorter response times
- higher client satisfaction
That's the power of automation applied to the legal sector.
Shark has proven to be a strategic and highly valuable partner for our business. We are very pleased with the results achieved and with the relationship we have built, which keeps evolving and growing stronger whenever new needs arise.
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Let's talk about how we can boost your results with cutting-edge technology. It takes less than a minute.